Our Privacy Policy

PERSONAL INFORMATION WE COLLECT

1.1 Information We may collect the following personal information when you use the App or contact us: · Full name · Email address · Phone number · Account or user identifiers 1.2 Health Data (Sensitive Personal Data) The App is a Remote Patient Monitoring (RPM) solution and collects Health Data to provide medical monitoring services. Health Data we collect may include: · Vital signs such as heart rate, blood pressure, blood glucose, oxygen saturation, body temperature, and step count · Health and fitness data synchronized from supported platforms (e.g., Apple Health / HealthKit or device sensors) · Health measurements manually entered by the user 1.3 Device and Usage Information We automatically collect certain information about your device and how you interact with the App, including: · IP address · Device type and operating system · App usage data and timestamps · Crash logs and performance data This information is used to improve app performance, reliability, and security.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ You can also opt-out of Google Analytics here:https://tools.google.com/dlpage/gaoptout.
we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. Finally, Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
2. HOW WE USE YOUR INFORMATION We use the collected information for the following purposes: · To provide, operate, and maintain the App · To monitor patient health and enable remote healthcare services · To allow authorized healthcare professionals to review health readings · To communicate with users regarding their account or health monitoring · To improve app functionality and user experience · To comply with legal and regulatory requirements Health Data is used strictly for medical and healthcare purposes and is never used for advertising or marketing. --- 3. SHARING OF INFORMATION We may share your information only in the following situations: 3.1 Healthcare Providers Health Data may be shared with authorized physicians, healthcare professionals, and health coaches involved in the user’s care. 3.2 Service Providers We may share limited data with trusted third-party service providers (such as analytics or hosting services) solely to support App operations. These providers are contractually obligated to protect your data. 3.3 Legal Obligations We may disclose information if required to comply with applicable laws, regulations, subpoenas, or lawful governmental requests. 3.4 No Sale of Data · We do not sell Personal Information or Health Data · We do not share Health Data for advertising, marketing, or promotional purposes

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

Personal Information and Health Data are retained only as long as necessary to provide healthcare services or as required by law · Users may request deletion of their Personal Information and Health Data at any time

CHILDREN’S PRIVACY

The App is not intended for use by children unless supervised and authorized by a parent, guardian, or healthcare provider, in accordance with applicable laws.

USER RIGHTS

You have the right to: · Access your Personal Information and Health Data · Request correction of inaccurate data · Request deletion of your data · Withdraw consent where applicable Requests can be made by contacting us at the email address below.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your data, including: · Secure data transmission · Access controls and authorization · Protection against unauthorized access, alteration, or disclosure Despite our efforts, no method of transmission or storage is 100% secure.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Contact@truebluemd.com